A few weeks ago, my sister discovered an email informing her she’d won an Honorable Mention in a songwriting contest. The email was a year old. She suffers from what so many other internet users do: email clutter. It can take over an inbox and consume hours of productivity. It can also prevent us from reading important notices (like that long-passed contest) or bills, which may have negative financial implications.

For small business owners and non-profits, this can especially affect the bottom line if you’re not responding to customer inquiries in a timely manner. There is an annual Clean Out Your Inbox week every January, but it’s never a BAD time to get back on track to managing your email flow. Here are my tips: [Read more…]